All products on samsoe.com can be purchased online – right now!
Click on the product you want, choose size and color. Click the "add to cart". You can easily add more items to your shopping bag, simply follow the procedure as described.
When you are finished shopping, press the button "check out" and fill in the required fields with your information.

Once you have submitted your order you will receive an order confirmation by email. Upon receiving the order confirmation, please check that it matches your order and that your address is correct. Contact info@samsoe.com immediately if you detect errors.

If your order has wrong content, please contact: info@samsoe.com and attach your order.

We will get back to you as soon as possible.

Yes of course!
We do though regret to announce that question to the online store will only be answered by email. We try hard to answer all emails as quickly as possible and it will be within 48 hours. Så please don’t hesitat to contact us at info@samsoe.com if you have questions.

Our product information is extensive and includes size, color and material. If you need further information please contact info@samsoe.com. It is important that you give us the name of the style for which you need product description. (eg Style: Hannah). We try hard to answer all emails as quickly as possible and it will be within 48 hours.

Unfortunately it is not possible for us to find styles from other brands based on customer requests. Please contact one of our stores. Click here.

Only if the order not yet has been packed. We are packing orders all day and we need to have the changes as soon as possible after booking to make changes. If we cannot change the order you always have the opportunity to use your 14-day right of cancellation, see more below.

All prices on samsoe.com can be shown in Euro, Danish, Swedish and Norwegian kroner including VAT

We accept the following credit cards:
Dankort, VISA, Mastercard (No charge for using debit cards at samsoe.com)

Before payment you will be informed about what products you have ordered and at what price.
When you select a payment, you will be sent to a secure website on PayEx (www.payex.dk) where you must enter:

• Card number
• Expiration date
• Control Number

(If you fill out the fields incorrect, your purchases on samsoe.com will not be implemented.)

Press "Approve"

The amount will not be drawn from your account until the dispatch of the products from samsoe.com and you will receive an order confirmation shortly after by email and again when you receive your purchased.
It is not possible to pay in advance, use online banking or e-cash on samsoe.com

We recommend you contact one of our stores. Click here.

When you shop at samsoe.com you make agreements in the following languages:

• Danish
• Norwegian
• Swedish
• English

Once you find the products you want to buy, you will be directed automatically to a secure server on Architrade. From then on, all information between you and the server is encrypted with SSL (Secure Secret Layer) encryption.

This is to ensure that no one can see the information you send. The transmission itself has been approved by the PBS to ensure the best possible security for the transaction.

When you are in the safe zone, your browser window will display a small "Secure Server" icon.
On Internet Explorer and Firefox, this little icon is a padlock.
We will never ask for a signature or PIN on samsoe.com. Whether you shop online or in a store, it is expressively your signature which is legally binding. If someone is abusing your card number and expiration date, the shop is obliged to cancel the purchased.

Your bank will do this transaction for you. You will not risk anything by shopping samsoe.com

It is the safest and most effective way to handle your order. We only accept online ordering using the website. For normal ordering please visit our shops.

We do not draw money until the dispatch of the order.

Unfortunately you cannot pick up orders directly from our warehouse.

Your order will be shipped 1-3 days after ordering. All products will be shipped via Post DK or GLS.
If not all ordered products are in stock, we will ship when all products are back in stock and ship all products together.

If we cannot deliver the products or if the products are delayed for other reasons we will let you know within 14 days after your order.

For delivery outside Denmark, the delivery time is normally 1-2 weeks.

All products will be delivered as long as they are available from stock. Samsoe.com has intelligent stock control and display only products in stock.
Reservations are made for printing errors, stock control errors and changes in prices.

Samsoe.com automatically changes the currency depending on where in the world you are.

Since we deliver through Post DK and GLS, we will only be able to deliver at addresses given without further individual agreements.

Post DK or GLS will put a note in your mailbox and you can retrieve your package at your local post office. Please note the date on the package.

samsoe.com check all products before shipment. Should you however receive a product with defects, you may return the item as soon as possible. Please enclose details with your name and invoice number. Products returned with defects will be replaced within 7 days of receipt. If we do not have your product in stock you will get your money back within 7 days.

You are futhermore of course covered by the 2 years regulations for Danish buys from when you receive the product.
You must claim within a reasonable time from when you discover the defect. 2 months will always be considered timely complaint.

In the event of a complaint, please contact:

Samsøe & Samsøe
Baltikavej 24b
2100 København Ø
Tlf: +45 39100720
Fax: +45 35371164
E-mail: info@samsoe.com

Remember that the product must always be returned in good packaging, and get a receipt for shipment, so we can repay your shipping costs. We will refund reasonable shipments costs, that you may have in returning the item when the claim is justified.

Orders which have been sent as a package will receive a track and trace number which can be viewed at www.postdanmark.dk / or www.gls-group.eu.

By shopping at samsoe.com you have as a customer 14 days to withdraw from the day you receive the purchase, according to the Consumer Contracts. Your 14 day withdrawal means that you, can receive your product, open it and see if it is as expected. If you regret your purchase, you deliver the goods back to us and will be refunded the price of goods + shipping costs. (Cost of return delivery / shipping to us is at your expence. The terms of use for the right of withdrawal is that the received items are returned to Samsøe & Samsøe in the same condition and quantity as upon delivery. The withdrawal can also be done by refusing to receive the package or by personal delivery of the goods to Samsøe & Samsøe.
The product can be sent / delivered to:

Mail Receiving
Samsøe & Samsøe
Baltikavej 24B
2100 København Ø

Delivery:
Samsøe & Samsøe
Baltikavej 24B
2100 København Ø

Please enclose details with your name, invoice number (or copy of the original invoice) and request to get your money back – on the return form that came with your order. Once you've used your credit card the amount will be returned to your account within 30 days.

We´re sorry but we cannot pay the difference on discounted products.

Your item can be exchanged for another product in Samsoe & Samsoe's shops, - but it is not possible to change for another product in the following stores: SAMSØE & SAMSØE, Magasin 4. sal, Kgs. Nytorv 13, 1095 København K. T: +45 35 28 51 12 SAMSØE & SAMSØE, Magasin Rødovre, Rødovre centrum 101, 2610 Rødovre: T: +45 35 28 51 16 SAMSØE & SAMSØE, Magasin Lyngby, Lyngby Hovedgade 43, 2800 Lyngby: T: +45 35 28 51 18 SAMSØE & SAMSØE, Ringsted Outlet Center, Klosterparken allé 1, 4100 Ringsted. T: +45 35 28 51 13

Yes, Germany, Italy, Netherlands, Norway, Sweden, France, Austria and England.

Yes, we are launching this feature shortly

You can sign up Samsøe & Samsøe´s newletter here.

Yes, the shops in Denmark are multi-brand stores and offer a wide selection of different brands and not just Samsøe & Samsøe's own products, whereas Samsøe & Samsøe abroad is mono-brand.

Samsøe & Samsøe have stores at the following addresses:

See more: http://samsoe.com/find-store

Multi-brand:
SAMSØE & SAMSØE, Fields, Arne Jacobsens Allé 12, 2300 København S. T: +45 35 28 51 07
SAMSØE & SAMSØE, Illum 1. sal Male, Østergade 52, 1001 København K. T: +45 35 28 51 05
SAMSØE & SAMSØE, Illum 2 sal Female, Østergade 52, 1001 København K. T: +45 35 28 51 19
SAMSØE & SAMSØE, Studiestrædet 13, 1455 København K. T: +45 35 28 51 01
SAMSØE & SAMSØE, Værnedamsvej 12, 1619 København V. T: +45 35 28 51 02
SAMSØE & SAMSØE, Pilestrædet 8C, 1112 København K. T: +45 35 28 51 11
SAMSØE & SAMSØE, Magasin 4. sal, Kgs. Nytorv 13, 1095 København K. T: +45 35 28 51 12
SAMSØE & SAMSØE, Bruuns Galleri, M P Bruunsgade 25, 8000 Århus C. T: +45 35 28 51 06
SAMSØE & SAMSØE, Klostergade 15, 8000 Århus C. T: +45 35 28 51 03
SAMSØE & SAMSØE, Friis Aalborg citycenter, Nytorv 24, 9000 Aalborg. T: + 45 35 28 51 22
SAMSØE & SAMSØE, Bytorv Horsens, Søndergade 6-14, 8700 Horsens. T: +45 35 28 51 10
SAMSØE & SAMSØE, Rosengårdcentret, Butik 197, 5220 Odense SØ. T: +45 35 28 51 09
SAMSØE & SAMSØE, Kolding Storcenter, Skovvangen 42, 6000 Kolding. T: +45 35 28 51 08
SAMSØE & SAMSØE, Ringsted Outlet Center, Klosterparken allé 1, 4100 Ringsted. T: +45 35 28 51 13
SAMSØE & SAMSØE, Vejle, Bryggen – butik 23, 7100 Vejle. T: +45 35 28 51 14
SAMSØE & SAMSØE, Magasin Rødovre, Rødovre centrum 101, 2610 Rødovre. T: +45 35 28 51 16
SAMSØE & SAMSØE, Magasin Lyngby, Lyngby Hovedgade 43, 2800 Lyngby. T: +45 35 28 51 18

Mono-brand:
SAMSØE & SAMSØE, Helsingborg, Revivalstore, Bruksgaten 7, SE 25223
SAMSØE & SAMSØE, Stockholm, PUB-THE CASBAH, Målargatan 4, SE 11171 Stockholm
SAMSØE & SAMSØE, Stockholm, APLACE, BRUNO GALLERIAN, Götgatan 36, 118-26 Stockholm
SAMSØE & SAMSØE, Malmö, Södra förstagatan 5, SE-211 43 Malmö
SAMSØE & SAMSØE, SICKLA THE CASBAH, Järnvägsgaten 11, SE-131 Nacka
SAMSØE & SAMSØE, SKARPAN THE CASBAH, Götgaten 78, SE-118 30, Stockholm
SAMSØE & SAMSØE, Göteborg NK, Östra Hamngaten 42, SE 411 09 Göteborg
SAMSØE & SAMSØE, Norwegian outlet, Vestbyveien 155, NO 1450 Vestby +47 64 95 30 66
SAMSØE & SAMSØE, Oslo, Sten & Strom Magasin Female, Kongensgata 23, NO-0153 Oslo +47 64 95 30 66
SAMSØE & SAMSØE, Oslo, Sten & Strom Magasin Male, Kongensgata 23, NO-0153 Oslo +47 22 00 42 12

Samsøe & Samsøe makes reservations for typos, price changes and soldout items.