Shipping & Delivery
Your order will be shipped from our warehouse within 1–3 business days.* Once your order has been shipped, you will receive a shipping confirmation by email that will notify you of the carrier and the track and trace number.
In some countries we use a so-called "last mile carrier" for delivery. A last mile carrier is the logistics provider who is responsible for the final stage of delivery. You will find the local carrier and package number in the tracking information which you have received from us.
By selecting Click & Collect, it is possible to pick up your order in-store, 4 hours after ordering.**
Free delivery does not apply during Sale periods.
*Due to high pressure delivery times might vary during Sale periods
**Click & Collect is unfortunately not available for all countries
Order Arrival
Our arrival times are an estimate and unfortunately cannot be guaranteed. We do our best to ship your order as soon as possible so it can be delivered in a timely manner. During campaigns and Sale, delivery can take longer. If you are not home when your parcel arrives, the carrier will leave a card telling you where to find it. It might be stored in a safe place or you will receive details on how to pick it up or rearrange delivery.
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